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    Use-case library
    HR · Microsoft Copilot

    Improve onboarding and development

    Draft policies, learning materials, and onboarding plans to reduce time-to-productivity.

    Retrieval-grounded assistantAutonomy: DraftSpeedCost-to-ServeBuy effortAI-Powered Builder
    What changed

    Copilot assists across onboarding and development — drafting policies, creating learning content, and answering new-hire questions — to cut onboarding time.

    How it's built

    Retrieval-grounded assistant (rung 3 of 6). Fetch your evidence, then answer. Fixed path, read-only.

    Not an agent: the sequence of steps is fixed in advance, so the whole path can be tested end to end.

    Autonomy: T1 · Draft
    Produces a complete output for a human to review and release. Human role: reviews every item and releases it.
    How it is governed
    Cite-or-abstain. Source freshness and access controls inherited from the corpus.
    What the certification exams call this
    • Anthropic (Claude Certified Architect – Foundations (CCAR-F))The augmented LLM: a model with retrieval. source
    • OpenAI (OpenAI agent guidance (Agents SDK, Codex, OpenAI Academy))Data tools that retrieve the context the answer needs. source
    • Google Cloud (Generative AI Leader)Grounding in first-party enterprise data; retrieval-augmented generation (exam §3.3). source
    • Microsoft (AI-901 (Azure AI Fundamentals) and AB-100 (Agentic AI Business Solutions Architect))Knowledge sources and grounding data for Copilot Studio agents (AB-100). source

    How Koko classifies AI · the full ladder is taught in AI & Agentic Delivery Foundations.

    Try it

    Illustrative demo

    Worked example of "Improve onboarding and development" on synthetic data — edit the inputs to tailor it. Edit the inputs to tailor the output — it's baked synthetic data, so nothing leaves your browser until you run it live.

    Synthetic demo company (a ~$5B high-growth US AI SaaS) — swap in any name to tailor the output.

    What this run should concentrate on.

    Copilot surfaces used
    Copilot ChatCopilot in WordCopilot Studio